Security Policy

Last Updated: January 1, 2025

1. Our Commitment to Security

At MOBILE IT SOFTWARE LLC, security is not an afterthought—it's fundamental to everything we do. We implement industry-leading security practices to protect your data, applications, and business operations.

2. Security Measures

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption

Access Control

Role-based access control (RBAC) and multi-factor authentication (MFA) for all systems

Infrastructure Security

Secure cloud infrastructure with regular security audits and penetration testing

Code Security

Automated security scanning, code reviews, and adherence to OWASP Top 10 guidelines

3. Development Security Practices

Our secure development lifecycle includes:

  • Security requirements analysis during project planning
  • Secure coding standards and best practices
  • Regular code reviews with security focus
  • Automated security testing in CI/CD pipelines
  • Dependency scanning for known vulnerabilities
  • Security testing before deployment
  • Post-deployment security monitoring

4. Data Protection

4.1 Data Storage

All client data is stored in secure, geographically distributed data centers with redundancy and backup systems. We implement strict access controls and audit logging for all data access.

4.2 Data Transmission

All data transmitted between clients and our systems is encrypted using industry-standard protocols. We do not transmit sensitive data over unsecured channels.

4.3 Data Retention

We retain client data only as long as necessary for business purposes or as required by law. Data is securely deleted when no longer needed.

5. Employee Security

Our team members undergo:

  • Background checks before employment
  • Regular security awareness training
  • Signed confidentiality and security agreements
  • Principle of least privilege access
  • Immediate access revocation upon termination

6. Incident Response

We maintain a comprehensive incident response plan that includes:

  • 24/7 security monitoring and alerting
  • Defined incident response procedures
  • Rapid containment and remediation protocols
  • Transparent communication with affected parties
  • Post-incident analysis and improvement

7. Compliance

We maintain compliance with relevant security standards and regulations:

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • SOC 2 Type II compliance (in progress)
  • OWASP security guidelines
  • Industry-specific regulations as applicable

8. Third-Party Security

We carefully vet all third-party services and vendors for security compliance. All third-party integrations undergo security review, and we maintain contracts that ensure appropriate security standards.

9. Vulnerability Disclosure

We welcome responsible disclosure of security vulnerabilities. If you discover a security issue, please report it to:

Security Team
Email: security@mobileitsoftware.com
PGP Key: Available upon request

We commit to acknowledging reports within 24 hours and providing regular updates on remediation progress.

10. Security Updates

This Security Policy is reviewed and updated regularly to reflect our evolving security practices and industry standards. Material changes will be communicated to clients and stakeholders.

11. Contact

For security-related questions or concerns:

MOBILE IT SOFTWARE LLC
Security Department
794 Montrose Ave
Orange City, FL 32763
Email: security@mobileitsoftware.com
Phone: (561) 429-9844